Members looking to expand their collection can order additional pods at discounted rates by contacting our customer service.

Of course! If you encounter any challenges with your Agwa device or your plants, our team of plant experts is ready to help. We’ll dig into your device’s readings and provide personalized advice for your specific growing environment. Contact us via email at support@agwafarm.com or through our app’s chat feature.

Absolutely. Fertilizers are provided annually to support the health of your plants. Additionally, sensors will be replaced as needed (up to once a year) to ensure your system runs smoothly.

Your membership includes access to the Agwa App’s exclusive features, such as vacation mode, acceleration mode, and deceleration mode. You can also track your plants’ progress with our plant tracking screen, which shows you their current status, when to harvest, and how to keep them producing at their best.

Your Agwa membership is designed to enrich your growing experience, whether you’re just starting out or a seasoned expert. With our membership, you’ll unlock exclusive benefits, including access to rare and hard-to-find plants chosen for their exceptional taste and beauty. And that’s not all – we’re constantly adding more perks to keep your growing journey exciting and rewarding!

Yes! Members enjoy access to a wider selection of plants, including unique varieties that aren’t available to everyone. We carefully select these plants for their flavor, visual appeal, and sheer delight.

The order is through the Agwa app - under “Order”

Yes, according to the Israeli law - The Consumer Protection Law, 1981

We’ve made it easy to keep your Agwa system running smoothly, no matter where you are. Pod and parts deliveries are available nationwide, while our technical support team is ready to assist you via phone or online services across the country. Need a technician visit? We’ve got you covered in areas up to and including Be’er Sheva.

Yes! For the first year, your Agwa is fully covered under warranty. This includes technician visits at no cost if you need to replace parts like the water pump or fertilizer pump. Just be sure to follow the product usage instructions to keep your warranty valid.

Shipping is included in the subscription; additional shipments beyond quarterly orders will cost ₪ 35 NIS. This cost covers only the shipping and does not include the price of the pods.

After the first year, technician visits are still available: For members with an active subscription: ₪ 300 NIS per visit. For customers without an active subscription: ₪ 450 NIS per visit. Make sure to continue following the product usage guidelines to maintain your warranty.

Pod and Parts Delivery: Nationwide coverage, ensuring you always have what you need for your Agwa. Technical Support: Reach us by phone or online – wherever you are in the country. Technician Visits: Available for areas up to and including Be'er Sheva.

Yes! As long as the member lives within the defined range.

The quarterly box size is; Inner dimensions are 215x170,2x165 mm Outer dimensions are 234x176,5x171,3 mm

No, however, you can always connect the device to automatic water filling. All you need is access to water clean enough to drink. The Agwa comes with a 6.5-gallon water tank, which you will need to fill with fresh water about once every two weeks. The Agwa app, version 1.2 and above, will remind you when your tank’s water level is low.

High 120 cm / 47 Inch Width 60 cm / 23 Inch Depth 60 cm / 23 Inch

To operate the Agwa, you need: Access to a power outlet An indoor space to house your Agwa (the Agwa is not designed or intended for outdoor use) Requires a 2.4 GHz* .11n wireless network to connect the Agwa to your WiFi so you can pair it with your phone. This gives you full control of your Agwa and access to its full functionality at your fingertips. The Agwa App requires a phone, tablet, or smart device with operating systems iOS 14.4.2 or Android 5.0 and up. The app is free to download. ***The Agwa is not compatible with 5GHz***

The Agwa is designed for indoor growing and should never be placed outdoors, even covered patios and screened porches experience too many temperature and humidity fluctuations to ensure healthy plants. Additionally, the unit is intended for use in environments with temperatures up to 35 degrees Celsius (room temperature). The Agwa can grow anywhere in your home as long as there is a power outlet and access to your WiFi network. Thanks to the two full-spectrum LED grow lights, you don’t need to worry about finding a sunny spot! Some people even choose to grow their Agwa in a closet, pantry, or basement.

Starter kit pods Liquids Beaker Funnel User manual

You will receive the following notifications: Status updates: 'Ready to harvest,' 'Replace plant,' or 'Failed to germinate.' New agronomist messages. Low water level alerts, with escalation if the low level persists for over a day or four days. Vacation policy updates for periods over a month. Quarterly plant selection reminders for ordering.

The Agwa app is free and can be downloaded and used. You can log in only after the subscription.

You can view the status of the plants, along with images and highlights. You can control the growth rate, set lighting hours (Night/Day mode), and change/Update quarterly pod orders. Perform water changes, Devise sanitizer to minimize insect problems, and physically plant pods in the device.

The Agwa App requires a phone, tablet, or smart device with operating systems iOS 14.4.2 or Android 5.0 and up.

Our seeds are carefully selected from leading, high-quality companies and undergo quality testing before being used. It is important to note that they are neither genetically modified nor organic.

All our plants are available on the website www.agwafarm.com/plants under Vegetables and in the Agwa app. We only bring you the most delicious, nutritious, and beautiful harvests, and we’re always adding new varieties to the portfolio!

Agwa requires manual water adding every couple of weeks. The required amount depends on variants like the season, your vegetable mixture, and consumption rate. You can add water at once or gradually, every few days. The app will notify you when additional water is required.

The fast-growing plants will be ready to harvest in about 3 weeks, while the slower-growing ones will be ready in approximately 4 weeks. This timeline allows for efficient planning and staggered harvesting, ensuring a continuous supply of fresh produce. By understanding the growth rates of different plant varieties, you can optimize your gardening or farming schedule to meet your needs. The quick turnaround for the fast plants means you can enjoy your harvest sooner, while the slightly longer growing period for the slower plants ensures they reach their full potential before harvesting.

Simply remove the pod from the device, crumble to small pieces and add it to your home compost pile. The pods can be composted in industrial composters – check with your town or local waste management system for a composter near you.

You can order plants directly by clicking on the “Order” tab on your Agwa app.

The beauty of Agwa-grown produce is knowing the origin of your plants. Because your Agwa plants are pesticide- and herbicide-free and grown in your home, you can feel comfortable snacking on them directly from the Agwa without washing them first! Bonus: no grit or soil to wash off!

Chemical fertilizers contain all the required elements for a vital and healthy plant.

As your plants grow and mature, you'll have the opportunity to harvest them multiple times. However, all plants eventually reach the end of their life cycle, and the timing of this varies depending on the plant variety. For instance, lettuces and herbs will eventually bolt, where the plant starts producing flowers and seeds instead of continuing to grow leaves.

When you receive a notification in the app about a ready vegetable, you can start harvesting and eating. Lettuce - You can harvest individual leaves or the entire head. Leafy greens and herbs - Trim about 5 cm above the capsule height to allow the plant to continue growing after harvesting.

NO We use premium seeds that undergo rigorous agronomic testing. This enables us to tailor the growth process and ensure the successful cultivation of the plants. Unfortunately, we cannot guarantee the successful growth of other seeds. Additionally, plants that are not suited to the device can cause damage, which will not be covered under the device's warranty.

We recommend removing the stickers with baby oil or even olive oil. After removing the stickers, clean any remaining oil with a damp cloth to ensure there is no residue before applying the next sticker. We do not recommend removing stickers with non-natural substances such as turpentine or thinner, as our goal is to maintain the cabinet's eco-friendliness and keep it free from harmful chemicals as much as possible.

We currently recommend refreshing your water every 6 months. It is a simple process that only takes about 5 minutes. Agwa has a self-cleaning mechanism so there is no periodical cleaning procedure that is required, however, we recommend that you wipe Agwa internally as you would do with your refrigerator, once or twice a year.

Yes! Members can take a break from their Agwa for up to 2 weeks worry-free by activating Vacation Mode in the app. This research-backed mode allows agronomists to manage your Agwa with a unique, reduced light and water schedule. It effectively pauses your plants’ growth to conserve energy while you’re away, ensuring you won’t miss important stages like pollination or harvesting.

Every Agwa device includes a one-year warranty, ensuring coverage for any shipping-related damage or normal wear and tear. If you encounter an issue covered by the warranty, we will provide replacement parts at no cost or send a technician if necessary. To initiate a warranty claim, please contact Customer Support. You can send photos of the broken part to support@agwafarm.com or through the app. This will help us identify the needed replacement part and ensure quality assurance. If your device is outside of the warranty period, you can purchase replacement parts from our website. For pricing information on specific items not listed, please contact Agwa Support at support@agwafarm.com

There should be no need to adjust lighting intensity or schedules because our Virtual Agronomist considers various variables, such as available ambient sunlight and plant growth, and automatically adjusts the lighting for optimal growth. However, if the lighting schedule doesn't align with your personal habits and needs, you can manually change its schedule using the app (Night mode & Day mode).

The cameras are used to capture images so that our AI can analyze the growth and development of your plants, and provide alerts as necessary. This ensures that the system can effectively monitor and support the health of your plants. Don't worry – We care about your privacy and our cameras only shoot inside the Agwa device. You can always see the last photos taken through the app.

Yes, the temperature limitation for the device is set at 35 °C. If temperature exceeds 35 °C it is likely that you will experience issues with plant growth. In such cases, we cannot take responsibility, and we will not be able to provide free of charge replacement pods. It's important to ensure that the device is within the recommended temperature range to maintain optimal conditions for plant development.

Your Agwa requires power to function, but it will continue running without WiFi based on your last saved light and water schedules. However, without WiFi, you'll experience limited functionality, and your Agwa will disconnect from your app, making it difficult to monitor growth. If your power goes out, the most important thing is to water your plants manually if you anticipate a prolonged outage (the duration your plants can go without automatic watering depends on their age). Once your power and/or WiFi are restored, your Agwa will automatically reconnect to your saved WiFi network.

No need to as the pH sensor in Agwa constantly measures the pH levels of the water and the dosage system balances the pH to create the perfect conditions for your plants.

You can clean the trays in the dishwasher on a program of up to 40 degrees Celsius. Do not put the hood covers and planting baskets in the dishwasher. Wash them by hand!

The device uses 1.5 kilowatt-hours per day (kWh/d) of energy.

To clean the air filters, follow these steps: 1. Use a damp cloth to gently wipe both the inside and outside surfaces of the air filters to remove dust and debris. Avoid using harsh chemicals or excessive force, as this may damage the filters and the plants. 2. Additionally, locate and clean the net located inside the device, usually on the upper floor of the device (circular grille). This area is often overlooked but can accumulate dust and dirt over time, affecting the device's performance. 5. Allow the filters to air dry completely. Regularly cleaning the air filters helps maintain optimal performance and prolongs the lifespan of the device. We recommend cleaning the filters frequently if you notice reduced airflow or increased dust accumulation.

Yes, we recommend using tap water as it contains minerals that are important for the healthy growth of your plants.

Our light is not a danger to the eyes or children at all. The light works according to a spectrum, and our spectrum is within the range of visible light. These wavelengths are the same as those we encounter in our daily lives. Health risks only arise with ionizing radiation, such as UV light, which can be harmful to be near. However, our LEDs do not emit UV light, ensuring they are safe.